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Phoenix Infant Academy

ParentPay

Getting Started with ParentPay

You should have received a letter with your account activation details. If you haven't received your activation letter, please let a member of the office staff know and they will arrange for you to get your details as soon as possible.

Once you have your account details you can log in online at www.parentpay.com. Look for the 'Login' button at the top right of the page.

What must you do with parentpay?

You must pay for the following:

  • School Trips
  • Regular Breakfast Club
  • Friday Enrichment Clubs
  • After School Clubs

What to do if you have a problem with ParentPay

There are a couple of things you can do is you are experiencing an issue with ParentPay. You can:

  • Go to the ParentPay Support website and see if there is a resolution to your issue available there.
  • Come to the school office on a Thursday or Friday before 1pm and ask to speak to Mr Hester who will resolve your issue.