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Phoenix Infant Academy


All parents have a legal obligation to ensure that their child receives their entitlement to their education. This is done by parents ensuring their child comes to school every day.

We understand that if your child is unwell they will not be able to attend school. If your child is absent as a result of illness, you should phone us from 08:00-08:30am on 01753 521888 on the first day of absence and each subsequent day, to let us know the reason.

When your child is well enough to return to school, you must bring in/show one of the following if he or she has been absent for 3 or more consecutive days (or 6 or more consecutive sessions) and hand to a member of the school office:

  • A signed/stamped Doctor's note dated from the time of absence;
  • An appointment card signed/stamped by the medical practice or department and dated from the time of absence;
  • A receipt for over-the-counter medicine dated from the time of absence;
  • Any prescribed medicine with an affixed sticker including the date from the time of absence;
  • An official text from a medical establishment showing confirmation of a medical appointment.

For absences of up to 2 consecutive days, or 4 consecutive sessions, you must provide a letter explaining the reason for their absence. This letter must be handed to the class teacher or any member of the office team by an adult.  Please do not leave in book bags or give to your child to hand in.  The information received in the letter will be recorded in the class register and the letter kept in the school office. The registers are legal documents which are regularly scrutinised by a member of the Local Authority’s Attendance Service.

Absences due to illness, religious observance and medical appointments, for which we receive sufficient evidence as per our policy above, are given an authorisation in the registers. Absences for which we receive insufficient or no explanation will remain as unauthorised in the registers. High levels of unauthorised absence, regular days off or periods of absence will be investigated by the school. As a result, parents may be requested to attend an attendance meeting to explain seriously high levels of absence. They may also be at risk of prosecution for failing to bring their child to school regularly which may result in being fined by the Authority.

Due to unacceptably high levels of pupil absence in recent school years, Phoenix Infant Academy have been instructed to ensure no holiday absence is authorised. School is closed for sufficient weeks each year for families to make arrangements to take holidays that do not impact upon their children’s education. Some requests for absence for exceptional reasons may be authorised, but all parents making the request must do so on a Leave of Absence form at least 2 weeks' in advance and will be interviewed by a senior teacher, the Deputy Principal or the Principal. This form can be found at the bottom of this page and must be completed and emailed to 


COVID-19 Attendance expectations

From 24th February 2022, the Government changed its COVID guidance. People with COVID in England are now no longer legally required to self-isolate; however, it is still recommended.

From 1st April 2022, this guidance was updated further. Whilst not legally obliged to, if your child tests positive, we do ask that they remain at home and avoid contact with others for three full days (from the first date they are symptomatic, or the test date if asymptomatic).  A reminder that your child is not required to self-isolate or test after coming into contact with someone who has COVID.

For the latest Government information on what to do if you, or someone you've been in close contact with, test positive for COVID, please visit: People with COVID and their Contacts

If you require any further guidance, please contact your child's class teacher via Dojo, or the school office on 01753 521888.