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Phoenix Infant Academy

Any worries?

If you have a concern you should talk to your child’s teacher in the first instance. If it is not resolved, please come and talk to the appropriate Phase Leader:

  • Reception: Mrs Bridger
  • Year 2: Mrs De Jesus

You can always find these along with the rest of SLT on the playground in the morning between 8:45-9:00am.

If the issue is still not resolved then please make an appointment to see the Headteacher, Mr Oakley. The office staff will be able to arrange an appointment for you at a mutually agreeable time.

If you are not satisfied with the response or feel the problem is not being addressed, you can make a formal complaint in writing to the Headteacher who will follow the school's complaints policy in detail.

You can find our Complaints Procedure Policy here.