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Phoenix Infant Academy

Any worries?

If you have a concern, please speak to your child’s teacher in the first instance. If you do not feel the matter has been resolved, please arrange a meeting to talk to the appropriate Year Lead:

  • Reception: Miss G. Tait
  • Year 1: Mrs S Hester
  • Year 2: Miss S Tranmer

Please contact the school office on 01753 521888 to make an appointment or send them a message via Class Dojo.

If the issue is still not resolved, please make an appointment to see the Principal, Miss A Jarrett. The office staff will be able to arrange an appointment for you at a mutually agreeable time.

If you are not satisfied with the response, you can make a formal complaint in writing to the Principal who will follow the school's Complaints Policy in detail.

You can find our Complaints Policy here.