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Phoenix Infant Academy

Any worries?

If you have a concern you should talk to your child’s teacher in the first instance. If it is not resolved, please arrange a meeting to talk to the appropriate Year Lead:

  • Reception: Miss Jarrett
  • Year 1: Miss C Robson
  • Year 2: Mrs Havelock

Please come to the school office to make an appointment.

If the issue is still not resolved then please make an appointment to see the Principal, Mrs K Pelazza. The office staff will be able to arrange an appointment for you at a mutually agreeable time.

If you are not satisfied with the response or feel the problem is not being addressed, you can make a formal complaint in writing to the Principal who will follow the school's complaints policy in detail.

You can find our Complaints Procedure Policy here.